Legal
Privacy Policy
Effective Date: May 1, 2026
KNEKT Labs ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit knetklabs.com or make a purchase.
1. Information We Collect
We collect information you provide when creating an account or placing an order, including your name, email address, shipping address, and payment information. We also collect standard website analytics data (pages visited, browser type, IP address) to improve our website and services.
2. How We Use Your Information
We use your information to process and fulfill orders, communicate about your order status, send transactional emails, and improve our website and services. We do not sell or rent your personal information to third parties for their marketing purposes.
3. Payment Security
Payment information is processed by our PCI-DSS compliant payment processor and is not stored on KNEKT Labs servers. We use industry-standard SSL encryption for all data transmission.
4. Email and SMS Marketing
You may opt-in to receive promotional emails or SMS messages from KNEKT Labs. You can unsubscribe from emails at any time by clicking the "unsubscribe" link in any email. You can opt out of SMS messages at any time by texting STOP to any message from us. Opting in to marketing communications is completely voluntary and is not required to make a purchase.
5. Cookies
Our website uses cookies to improve your browsing experience and analyze website traffic. You can disable cookies in your browser settings, though this may affect website functionality.
6. Third-Party Services
We use third-party services for payment processing, shipping, and analytics. These services have their own privacy policies and we encourage you to review them. We do not share your personal information with third parties except as necessary to fulfill your order or as required by law.
7. Data Retention
We retain order and customer data for as long as necessary to fulfill orders, comply with legal obligations, and resolve disputes.
8. Your Rights
You have the right to access, correct, or delete your personal information. To exercise these rights, contact us at [email protected].
9. Children's Privacy
Our website and products are not intended for individuals under the age of 21. We do not knowingly collect personal information from minors.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of our website after changes constitutes acceptance of the updated policy.
11. Contact
For privacy-related questions, contact us at [email protected] or visit https://knetklabs.com/contact.
